FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.What kind of enterprise we are?

We are a manufacture who has the capacity to self-dependant R&D and producing.

2.Can you offer some samples to clients?

We can offer samples for free.

3.What kind of payment terms you accept?

We can accept most main terms, such as T/T, West Union, Paypal, Credit Card, Paytm, Alipay, etc.

4.What kind of machines you are using?

We have been introducing advanced and latest machines like Osterwalder presser, Agathon Grinder, Nachi manupulator, etc.

5.Do you provide any customized product service?

Yes, we do the customized service.

6.When do you delivery the products?

Normally 10 days after receiving your payment if in stock, but it can be negotiated base on the order qty and production schedule.

7.How can you guarantee the production quality?

First of all, we obtained the certificate like ISO9001 to make sure the production quality. Secondly, we have 3 decades experience of QC team. Furthermore, 90 days of free exchange is provided. 

8.What about the package?

10pcs plastic box in 50pcs case, then in 500 or 1000pcs cartons. Of course, customized package is acceptable.

9.How do you delivery the production?

Several international express corporations are accepted, such as Fedex, Dhl, Ups, Tnt and so on.

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